Systems Administrator Job at J.R. Vinagro Corporation, Cranston, RI

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  • J.R. Vinagro Corporation
  • Cranston, RI

Job Description

Job Title: Systems Administrator II

Location : Johnston, RI

Hours : 40 (8am-5pm)

Overview

This position is responsible for overseeing a variety of IT Service Management and Administration duties such as installing and maintaining windows-based systems and software, onboarding/offboarding procedures, troubleshooting and overseeing helpdesk operations, optimizing user workflow, asset management acquisition, upgrade and maintenance, and assisting with several projects to include cyber hardening, server/network rack upgrade, and surveillance and access control systems.

Duties & Responsibilities

  • Assist with procurement and inventory/asset management of new and existing network hardware and software
  • Coordinate and assist with ITSM strategies, vendor management, and network design and development
  • Troubleshoot hardware, software and network-related issues and provide tier 2 and 3 support as needed
  • Maintain and mange users, permissions, policies, and groups in Active Directory
  • Assist in the installation, configuration, and maintenance of network equipment including routers, switches, firewalls, access points and wireless bridges.
  • Assist in the installation, configuration, patching and maintenance of Windows operating systems, workstations, peripherals and other related hardware and software
  • Configure, manage, deploy, and troubleshoot iOS and Android mobile devices with a Mobile Device Manager
  • Assist in the development and enforcement of IT documentation, policies and procedures
  • Deploy new or maintain the operability, performance, and security of network servers such as domain controllers, file/print servers, and SQL servers.
  • Manage and maintain cloud-based services such as Office 365
  • Monitor, assess, respond to and update tickets via Zendesk ticketing system
  • Providing IT related support in person, over the phone, or via remote access to employees
  • Commute to job site locations and branch offices across the RI area when support is required
  • Ensure proper operation of end-user hardware and software so that end users can accomplish business tasks.
  • installation, configuration, maintenance, and troubleshooting, of all networks, servers, and cloud infrastructure components.
  • Assists various departments when end-user encounter hardware/software problems require advanced knowledge (level 2 support).
  • Creating and manage technical documentation.
  • Support client onboarding/offboarding of end user accounts.

Required Skills & Qualifications

  • Bachelor's Degree In Computer Science, Network Engineering, Cyber Security (or closely related field) or 3-5 years of equivalent, on-hand experience
  • Knowledge and experience In MS Active Directory Domain Services, Azure AD, MS SQL and VMware environments.
  • Advanced knowledge in desktop support and troubleshooting experience
  • Ability to stay organized and resilient in a high paced environment
  • Ability to manage and support small to medium scale projects with limited supervision
  • Experience In Mobile Device Management and troubleshooting with IOS and Android devices
  • Experience In managing and deploying new Access Control & Surveillance systems
  • Ability to lift up to 30 lbs

Preferred Skills & Qualifications

  • Certification In any Core CompTIA courses (ITF+, A+, Network+, Security+) or equivalent
  • Familiarity with the construction industry

Job Tags

Work at office, Remote work,

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