Description Welcome to The AME Group – Where People Power Progress At The AME Group, every employee helps define who we are. For over 35 years, we’ve built a thriving, people-first culture rooted in innovation, collaboration, and purpose. As one of the nation’s leading Managed IT Service Providers, we empower businesses through technology while investing in the growth and well-being of our team. With a commitment to shared success, and continuous learning, we don’t just adapt to change — we drive it! Join a company where your voice matters, your work makes an impact, and your future is a shared journey. Job Type: Full-Time, This is an in office and on-site MSP position with multiple clients. About the Role: We are seeking a skilled IT Network Engineer with a strong background in delivering and architecting design solutions in key technology areas such as Microsoft, Networking, Server Systems, Firewalls, Hosting, and application/system upgrades/migrations. This role is ideal for an individual who thrives in a remote work environment, embraces problem-solving, and enjoys collaborating with teams to drive successful project outcomes. The Network Engineer gets our customers to a point where they can realize value from the products that they purchased. By deploying, optimizing, and performing value added activities, the PSE bridges the gap between our customers’ needs and our products robust capabilities. Our focus is on meeting our customers’ unique needs through both remote and on-site project work. Key Responsibilities Design solutions, implement, and support IT solutions across various platforms, ensuring optimal performance and scalability. Perform system upgrades and migrations with minimal disruption to client operations. Collaborate with stakeholders to understand business needs and translate them into effective technical solutions. Prepare and present technical proposals and solution design documents to clients Work closely with clients to provide technical guidance and ensure successful project execution. Requirements Skills for success Verbal & Written Communication: Ability to convey technical information clearly to both technical and non-technical stakeholders. Strong Documentation: Meticulous documentation ensures efficient project execution and continuity. Problem-solving: experience in troubleshooting, analyzing an resolving complex IT challenges. Advanced desktop diagnostics Network troubleshooting with addition of cable testing and terminations Understanding and basics of fiber optic cabling, Windows Server provisioning, Group Policies, Security Groups, Active Directory, Shared folders and permissions, desktop setup and deployment. DNS management with domain service. Managed switch setup, configuration, deployment and troubleshooting. WIFI setup, deployment, management, troubleshooting. Firewall setup, deployment, management, troubleshooting. VPN Configuration and management. Excellent time management and time accountability Excellent customer relations and documentation. Strong experience in MS365 User setup, Teams, SharePoint, OneDrive, MS Security Score review and management. Experience in on-premise to cloud and cloud-cloud migrations are a definite plus. Application troubleshooting. Must be able to put together strong recommendations for clients on upgrades/improvements. Be able to build, and execute projects from small to large scale. Must have skills Microsoft technologies Networking Server systems Firewalls Hosting Application and system upgrades/migrations Virtual environments (Hyper V and/or VMware Access points Cloud migration Windows server migration Public and Private cloud migration Must be a team player and adhere to industry standards. Optional but desired skills & Certifications Fortinet Firewall expertise MSP work experience Familiarity with RMM tool (N-Able/Proview a plus) Familiarity using Ticketing system (Q360), IT Glue, Screen Connect Datto Veeam Scopestack MS Server 2016 or better MS Desktop / Windows 11 CompTIA Network+ CompTIA Security+ Cisco Entry level switches and firewall certification If you’re passionate about IT solutions, problem-solving, and working in a collaborative environment, we want to hear from you! Apply today and take the next step in your career. #J-18808-Ljbffr The Ame Group
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