Job Description

Job Description

Job Description

Description:

Join Our Dynamic Medical Team as a Medical Group Medical Receptionist!

Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.

Practice location : Gregory Cox, MD - ReFocus Eye Health, 2 Hamilton Health Place, Hamilton, NJ

Your Impact:

· Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.

· Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.

· Utilize Nextech EMR system to efficiently schedule and manage patient appointments.

Perform Visual Field Diagnostic testing.

· Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.

· Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.

· Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.

· Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:

· Reliability, a positive attitude, and excellent teamwork skills.

· Strong communication and interpersonal abilities.

· Proficiency in data entry and computer skills.

· Ability to thrive in a fast-paced environment.

· Exceptional customer service skills.

· Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.

· Must hold a high school diploma or equivalent.

Bonus Points:

· Prior experience in ophthalmology.

· Familiarity with Electronic Medical Records (EMR).

Perks & Benefits:

· Competitive 401(k) with matching.

· Comprehensive health, dental, and vision insurance.

· Disability and life insurance.

· Flexible spending account.

· Generous paid time off.

Important Details:

· Ability to handle a high-volume practice.

· This position is in person.

- Up to 40 hours per week

We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.

We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.

We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Refocus is an equal opportunity employer and we value diversity.

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