2 weeks ago Be among the first 25 applicants Tata Consultancy Services provided pay range This range is provided by Tata Consultancy Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $80,000.00/yr - $90,000.00/yr Direct message the job poster from Tata Consultancy Services Strong technical skills to manage and administrate large Citrix environment hosted on Cloud and On prem Perform day to day operations and resolve complex issues related to Citrix availability, performance and capacity issues Strong architectural knowledge to fix issues Work on SNOW incidents, alerts, Join major incident bridges, troubleshoot and provide continuous updates till resolution Be the single point of contact for Citrix support at onsite and coordinate between customers and offshore Connect daily with customers and provide Design and solutions for new implementations Work with vendor to provide logs and identify root causes Follow customer ITSM process for incident, change and problem requests handling Provide new service improvement and opportunities to elevate operations Ready to work from office and support oncall round the clock. Must Have skills: Citrix Cloud, Ivanti profile management, Netscaler, Citrix Enterprise Layer for desktop & Servers, ControlUp monitoring,Vmware Vsphere, Nutanix, Xenserver, Citrix Patching, Machine Creation.
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