Audio Visual Technician Job at Tekgence Inc, Longmont, CO

cGZDbFNUTXFkSlRER0ptZy9WVmNBZjlGNFE9PQ==
  • Tekgence Inc
  • Longmont, CO

Job Description

Job Description

AV support technician

• Working knowledge of video infrastructure and endpoint equipment such as Cisco CUCM, Cisco TMS, Cisco Expressways, Cisco Endpoints, Poly DMA, DMA Edge, RMX, RPRM, Workflow Server, Pexip CVI, Microsoft Teams Rooms, and Poly Endpoints, Zoom video conferencing.

• Troubleshoot and resolve video conferencing and event service incidents, including RMA’s, and hardware/software issues.

• Process service requests within the Video and Event Services area.

• Experience with Zoom Meetings and Webinar, Teams Meetings and Teams Live, Cisco WebEx Meetings and Webinar, and other industry-standard meeting platforms.

• Schedule, setup, and disconnect video conferences for internal and external meetings.

• Work with 3rd party vendors to troubleshoot issues and perform root cause analysis.

• Adhering to SLAs and maintain maximum uptime for the video conferencing environment and event services.

• Conduct equipment audits including c-suite spaces.

Job Tags

Similar Jobs

Remote Jobs

Remote SEO Analyst Growth & Technical Optimization Job at Remote Jobs

 ...A digital marketing company is seeking a skilled SEO Specialist to perform website analysis, conduct keyword research, and implement SEO best practices. Responsibilities include creating sitemaps, managing online public relations, and enhancing site speed. The ideal candidate... 

Destinee Travel

Customer Service Agent - Work From Home Job at Destinee Travel

 ...to join our team. If your excited to be a part of a growing company where you receive the...  ...Company Training Provided. Part-time or Full-time Requirements Responsibilities...  ...Organized Business minded Able to work remotely Able to work with no... 

IMAGINE THE POSSIBILITIES INC

Accounts Payable Specialist Job at IMAGINE THE POSSIBILITIES INC

 ...of concerns. Use appropriate methods and channels of communication. Maintain flexibility to work alternate shifts, locations, weekends, and additional/less hours based on the needs of the agency. Ensure all Imagine the Possibilities, Inc. policies and...