Insomniac Events is looking for a Social Media Coordinator who can assist with crafting and organizing social content for each of our unique brands, one amazing post at a time. You are a skilled creative writer who understands the importance of collaboration, and you thrive in high-energy situations. This position reports to the Senior Manager, Social Media Operations. This is not a remote position. Responsibilities include coordinating social media and marketing leads to create and organize compelling social content across multiple brands simultaneously; writing creatively yet collaboratively within the sphere of each brand, with an emphasis on captions and asset selection; creating detailed spreadsheets and proposals for social calendars across concerts, branded shows, and festivals; scheduling and executing social posts upon approval from show leads; coordinating asset distribution and social posting for internal departments such as merchandise, nightclubs, and record label; partnering with Insomniac Headliner Experience team to monitor and address customer service inquiries and deliver social feedback; creating social reports and summaries recapping on-sales, events, and major announcements; supporting social and marketing teams with on-site duties at events and festivals; hiring, onboarding and training various team members and other tasks as needed/assigned. Qualifications include a Bachelor’s Degree in Marketing or related field/experience; 2+ years’ experience with customer service and social media marketing; understanding of electronic music, festival culture, and the live music space; knowledge of Facebook, Twitter, Instagram, Instagram Stories, TikTok, Snapchat, YouTube, and other live streaming apps and social media platforms; experience in social media management/monitoring tools such as HootSuite, TweetDeck and Sprinklr; proficiency in grammar, copywriting and asset selection; basic knowledge of Adobe Photoshop, GIF creation, and other content creation apps; experience working on-site at concerts, music festivals, or other large-scale events. Work environment requires willingness to travel during holidays, evenings and weekends, tolerance for loud noise and drastic temperature climates at event locations, and ability to work in open concept office space. Applicants must possess work authorization in the U.S. without sponsorship. Insomniac supports equal employment opportunity and reasonable accommodations for disabilities and religious practices.
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