Job Description

Job Summary A Police Records Shift Supervisor is responsible for supervising a staff of specialized clerical and administrative personnel assigned to the Criminal Justice Information Division (CJID), a twenty‑four hour, seven‑day per week operation. The supervisor oversees employees performing CJID functions such as processing, filing, retrieving, and distributing police records; entering police report information into an automated police records system; quality control; and classifying reports using the National Incident Based Reporting System (NIBRS) guidelines. Key Responsibilities Supervisory duties include work assignment/review, staff scheduling, timekeeping, leave approval, resolution of personnel problems, training, and performance evaluations. Development and implementation of policies and procedures for day‑to‑day operations and training programs. Development of workflow processes to ensure maximum effectiveness and revision of office procedures in accordance with changes in regulations and policies. Decision‑making on operating problems and assumption of responsibility for results of those decisions. Assistance in the performance of other records duties as necessary to maintain schedules and meet deadlines. Qualifications Minimum Qualifications Required: any combination of training, education, and experience equivalent to graduation from high school; three years of progressively responsible office clerical, customer service, or public safety administrative experience, which must include at least six months of supervisory work, leadership, trainer responsibilities, or six months as a Police Records Specialist II or III at the City of Mesa. Special Requirement Because of the confidential, sensitive nature of the information handled, successful completion of a background investigation is required. Substance Abuse Testing Due to the safety and/or security sensitive nature of this classification, individuals shall be subject to pre‑employment or pre‑placement alcohol, drug and/or controlled substance testing as outlined in City policy and procedures. Preferred/Desirable Qualifications Experience with a Police Department records management system is preferred. Experience with automated records systems is highly desirable. Employee Values All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity. Job Details The role is a civilian classification that monitors police records management and information procurement needs, ensuring compliance with local, state, and federal security/privacy requirements. Tasks often involve public contact with irate persons requiring considerable tact and persuasion. Supervision is received from the Police Records Supervisor through meetings, conferences, and reports regarding volume, accuracy, and timeliness of work processed and overall results achieved. Rotating shift work, including nights, weekends, and holidays, is required. This class is FLSA nonexempt. Application Instructions Please refer to the full job description at for additional information regarding assignments, preferred qualifications, and essential functions. Please detail all related education and experience on your submitted application. A resume will not be accepted in lieu of an application. #J-18808-Ljbffr City of Mesa

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