Group Billing Coordinator Job at North Point Hospitality, Nashville, TN

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  • North Point Hospitality
  • Nashville, TN

Job Description

What do we bring to the table?

  • Enjoy travel discounts, medical, dental, vision, 401k match, PTO after 90 days, early access to earned wages and more!

What you'll do (mostly this...other duties may be assigned):

  • Handles a high volume of customer inquiries while ensuring each guest feels taken care of in a professional and friendly manner.
  • Works with clients and vendors to validate and organize invoices, charge postings and payments.
  • Communicates with groups regularly to ensure deadlines are met and the cancellation policy is understood
  • Provides a warm welcome to groups and acts as the main point of contact; coordinates VIP deliveries and organize welcome reception as appropriate.
  • Reserves and confirms rooms, meeting space, and banquet space when necessary.

What you should bring to the table:

  • Bachelor's degree preferred
  • 1+ years’ experience in a similar role, office environment
  • Preferred hotel experience, preferably with a Marriott or Hilton Brand
  • Professionalism
  • Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
  • Ability to display a consistently caring and respectful attitude
  • Act as a gracious host to guests, vendors and candidates for employment

Job Tags

Full time, Work at office,

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