Job Description

Overview Join to apply for the Care Coordinator role at Strive Health Services LLC . What we strive for: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we improve outcomes for people with kidney disease, reduce emergency dialysis and inpatient utilization, and support at-risk patients along their care journey. We embrace diversity and collaboration to make Strive a destination for top talent in healthcare. Responsibilities The Care Coordinator works with the care team to provide ongoing support and communication to CKD and ESRD patients. This role acts as a single point of contact to coordinate resources, identify gaps, and provide proactive follow-up. The Care Coordinator ensures care at various locations is connected with no gaps in care or communication and reports to the Lead, Care Coordinator. Performs outbound calls to patients to understand clinical needs and connect them with resources; make appointments for patients or follow up with care providers; answer inbound calls from patients, providers, and resources. Follows up with patients to ensure needs are met and schedules future check-ins;Notifies patients of location and appointment times as needed. Coordinates with clinical resources and providers to ensure smooth continuum of care; assists with completing applications for resources and provider visit paperwork. Monitors hospitalizations and follows up with care team members and outside resources to gather relevant patient information. Provides education materials and communicates with primary care physicians, nephrologists, and specialists for new enrollments/appointments. Collaborates with the clinical team and partners with the Strive Nurse Practitioner to manage resources, appointments, care transitions, and gaps. Provides in-person patient care as needed, including standing, sitting, walking, and lifting. Qualifications Minimum Qualifications 2+ years combined of related education, experience, or certification. Current BLS or CPR Certification required. Efficient transportation with an active driver’s license; ability to travel across an assigned region to meet patient needs (office, clinic, and patient homes). Preferred Qualifications Active Community Health Worker (CHW) Certification. Customer service experience. Intermediate proficiency in MS Word, Excel, PowerPoint, and Outlook. About You Excellent verbal and written communication skills. Discretion with confidential information and sound judgment. Clear, respectful, and thoughtful communication. Benefits & Compensation Hybrid-Remote Flexibility – Work from home with in-person needs at the office, clinic, or patient home visits. Comprehensive Benefits – Medical, dental, and vision insurance; employee assistance programs; employer-paid and voluntary life and disability insurance; health savings accounts. Financial & Retirement – Competitive compensation with a discretionary bonus program; 401k with employer match; financial wellness resources. Time Off & Leave – Paid holidays, flexible vacation time, sick time, and paid parental/birth/giving, bonding, sabbatical, and living donor leaves. Wellness & Growth – Maven Maternity services at no cost; physical wellness perks; mental health support; annual professional development stipend. Compensation Hourly Range: $22.25-$25.00 Location & Employment Type Location: Virginia Beach, VA (hybrid remote options) Employment type: Full-time Equal Opportunity Strive Health is an equal opportunity employer and drug-free workplace. We do not sponsor visas at this time. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you require accommodations during the application process, please contact talentacquisition@strivehealth.com. We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees for resumes presented through unsolicited means. #J-18808-Ljbffr Strive Health Services LLC

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